Al Quds has an article that should be required reading for Western diplomats written by former senior PLO diplomat Ali Kazak.
The Kazak mentions how John Kerry has reportedly told Israel that "Israel is a Jewish state and that the U.S. position is that the Palestinian refugees should return to a future Palestinian state."
He also mentions how French President Francois Hollande asked Abbas to be "flexible" about the mythical "right of return" in negotiations.
Kazak mocks Hollande's statement about "France's commitment to the fundamental rights of the Palestinian people" while asking for concessions on the "right" of return, saying that the right to destroy Israel demographically via this imaginary right is "at the core of the basic rights of the Palestinian people."
For many paragraphs afterwards he writes about the importance of "return" and how children are taught that they come from Haifa and Acre and will one day go back.
Western diplomats simply don't get it. They think that the Palestinian Arabs want a state and that if they are given one then the other demands are negotiable. But they need to actually read the words of the Palestinian Arabs and not see them through Western eyes. They do not want a state, and they have never wanted a state - they only want to destroy the Jewish state. As this article does, they will couch this desire in terms of "human rights" and "core values" and "principles" but their demand is the denial of the Jewish right to self-determination.
A state is not the goal - it is a means to the end of a Jewish state.
This was the case in 1920 when they demanded that Palestine be a part of Syria forever. This was the case in 1947 when they rejected the UN partition resolution. This was the case in 1964 when the PLO's founding charter explicitly excluded the West Bank and Gaza from its demands for a Palestinian "homeland." This was the case in 1974 when Arafat created the "phased plan" to destroy Israel - a plan that is completely consistent with the Oslo process. It was the case in 1988 when Arafat declared "independence" and emphasized the "right of return" while fooling the West into believing that he implicitly accepts Israel's right to exist by mentioning - but not accepting - UNSC resolution 242. And it is the case today when Abbas brags about how he has not changed his position one iota from Arafat's 1988 position and when the PLO says that they would not offer citizenship to "refugees" in any state beyond the Green Line.
When will the West start actually believing what Arabs say to each other rather than the words they say to the West? Because over the decades, their words in Arabic have usually been the ones that have been proven true.